Banking, Insurance and Financial Services

Key Challenges in Banks and Financial Institutions:

  • Turning potential into profit in a customer’s account
  • Increasing customer life cycle value while minimizing operational costs
  • Training end units to handle sophisticated and demanding customers
  • Training and adapting corporate employees, managers and systems to operate in advanced environments


NGG offers banks and financial institutions a variety of services and products. We also offer a comprehensive solution for retail platforms and customer relationship management in retail banking. NGG’s management solutions for banking and financial institutions include the following components:

  • Customer Intimacy, Operational Excellence and Product Leadership (COP) – a three dimensional performance analysis
  • Performance Measurement in Retail Banking (PMRB)
  • Retail Banking Management (RBM)
  • Customer Experience in Retail Banking (CERB)
  • New Branch Set Up (NBS)


קבוצת נירם גיתן מובילה בישראל בתחומי ההתמחות שלה ובענפים בהם מתמקדת. הקבוצה פועלת ברחבי העולם והיא קבוצת הייעוץ הישראלית היחידה הנותנת מענה לארגונים ישראליים בעלי פעילות בחו”ל, ארגונים בינלאומיים וגלובליים