A world of disruption is sweeping us into a turmoil of change in all areas of life. In our previous article, we wrote about changes that are already happening in different areas such as Maintenance and gardening, doctors and pharmacists and more (see the previous article)
Here are some additional fields you (perhaps) have not thought of:
6. Transportation Solutions
An interesting and widespread industry that includes a variety of alternate solutions like the train, light rail, buses, taxis, private cars and bicycles, all become a mix of solutions and users’ preferences change.
Digital solutions that enable the synchronization of the different transportation solutions turn them into a component in a value chain. A solution like Gett, an application that enables using a transportation option, turns the solution to be available, standardized and immediate.
Tools that enable the integration of the various options will balance out their demand and decrease each one’s weight respectively. On the one hand, the service level, transparency, availability and planning abilities of the customer will improve, and on the other hand, the demand for the various options will also influence the extent of their use and turn them into less unique, and as a result, the profitability of each one with be impacted as well.
The first to be affected are the taxi drivers, who are experiencing a decrease in profits, but car export, leasing companies, rental companies and other players that are accustomed to a monopolistic and defined market are impacted as well.
7. Education and Learning
The world of learning has changed dramatically. The current generation learns independently, interactively via tangibles with constant playing and feedback. Being involved is the name of the game. Rote learning has long lost its effectiveness and so have the learning processes, methodologies and tools used in the various educational institutions.
The educational system is indeed trying to adapt itself, including online tools, but this change is considered too little, too late. Private, academic and other educational institutions, whose right to exist is mostly dependent on the product sold to the students, will increase their pace, including tools and methodologies that already exist in the world as part of their curriculum, and enable remote learning, online learning and group learning that combine gaming. These will affect the entire system.
Insurance companies, as banks, are undergoing the digital revolution at an increasing rate. Most insurance companies already enable insurers today to get information through websites, and the beginning of a digital process for insurance claims is already apparent.
In the next stages, insurance companies will enable purchasing insurance policies and full claim management, and then all of the companies will turn into businesses that also provide digital insurance solutions. The significance of this is profound and far-reaching; professions based on manual work will disappear from the world, for example, the traditional claim handler, call centers and so on.
The different insurance agents have been at the front line of the industrial change for years, but now they are expected to undergo another long and lasting turmoil, and it is difficult to estimate where this will take them. To what extent will information accessibility, comparison websites and the ability to provide computerized information that sounds human, replace the agent’s advice, and of course what will the regulator allow?
9. Residential Service
A “smart city” is a known expression for several years now, with urban phenomena like installing cameras for increasing personal security, websites that enable payments and more. In the next years, the technological advancements will also lead us to less expected areas such as organizing parking spaces, timing garbage collection, event management and more. These types of changes, and more, will improve our quality of life and raise the level of service to the residents, alongside a change in the mix of employees that provide these services.
10. Professional Services: Customs Broking, Accountants
The rise in automated capabilities is also influencing these professions. With the advancement of regulation, more actions are becoming standard, simpler and accessible to the user. Accountants, auditors, custom brokers, all other “white collar” professions, service provides, are all influenced from the technology, which step by step is turning their services into becoming unnecessary.
To summarize, the changes we are experiencing: emerging technology, changing regulation and consumption habits are causing extensive cultural and organizational changes, which drive change across all industries, resulting in traditional professions becoming unnecessary, as well as new professions being created. Organizations need to ask themselves questions related to strategy, operations, assessment and balance, and all employees need to explore career development and opportunity to prepare properly for the new world.
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